Last Updated: March 2026
PhantomPass accepts payments primarily through cryptocurrency transactions.
Due to the nature of blockchain technology, cryptocurrency payments are irreversible once confirmed.
Users are responsible for ensuring that payments are sent to the correct wallet address provided by the PhantomPass platform.
PhantomPass is not responsible for payments sent to incorrect wallet addresses, unsupported networks, or unintended recipients.
PhantomPass subscriptions provide access to:
• PhantomPass software
• PhantomPass mining infrastructure
• Platform features and mining dashboard
Once a subscription has been activated and the software installation or activation key has been delivered, the service is considered fulfilled.
For this reason, subscription purchases are generally non-refundable.
Refunds may be considered only under limited circumstances, including:
• Duplicate payments caused by a system error
• Payment completed but service access or activation key not delivered
• Verified technical malfunction preventing service activation
Refund requests must be submitted within 24 hours of the transaction.
All refund requests are reviewed individually.
PhantomPass reserves the right to approve or deny refund requests at its sole discretion.
Due to the digital nature of PhantomPass services, the following purchases are generally non-refundable:
• Activated software licenses
• Used subscription periods
• Mining services that have already been delivered
If a refund request is approved, PhantomPass will process the refund within 3–7 business days.
Refunds will typically be issued using the same cryptocurrency used for the original payment whenever possible.
Users attempting to exploit or abuse the refund system may have their accounts:
• Suspended
• Restricted
• Permanently terminated
Fraudulent refund requests may result in account suspension.
PhantomPass reserves the right to update or modify this Refund Policy at any time.
Updated versions will be published on the PhantomPass website.
Continued use of PhantomPass services after updates constitutes acceptance of the revised policy.
If you have questions regarding this Refund Policy or wish to submit a refund request, please contact our support team.
Support: [email protected]
Typical response time: 24 – 48 hours